One-Hour Response Guarantee in Shared Web Hosting
Our shared web hosting offer a sixty-minute reply guarantee, which means that irrespective of what query or issue you may have, we will always be there to lend you a helping hand. As a matter of fact, it seldom takes more than half an hour to get an issue resolved or a query answered, and this is valid for both technical and sales matters. Our help desk support team reps will be at your service 24x7, even on public holidays and weekends, which goes to say that you’ll receive prompt help at any time. We realize exactly how costly time can be, so by the time we answer your trouble ticket or email, we’ll have looked into the matter and, in case we haven’t worked out a solution, we will supply you with more info about what you have to do on your end, when the circumstances require this. With our support services, you can be certain that there will be someone to help you instantaneously, irrespective of what time of day or night it is.