1 hour ticket response
Fast assistance is our number–one task and that is the reason why we’ve got a team of competent technicians who are ready to provide a prompt solution to any question that you might have. Simply submit your tech support ticket from the Web Hosting Control Panel and we will respond within one hour at the latest. In fact, we work hard and aim for a 20–minute technical support ticket response time.
A Top–Class Customer Support Service
Each member of our customer service staff has several years of experience in the shared web hosting world and the majority of them have worked for us for at least 5 years. They are all ready to reply to all your questions in the most competent manner possible.
A User–Friendly Help Center Section
In the Web Hosting Control Panel you’ll find an easy–to–browse Help Center section where you can get quick hints on how you can use our hosting services. You can see the answers to your questions in our F.A.Q. repository, find more details in the web hosting account administration articles or check out the instructional video tutorials.